Refund & Returns Policy

Last updated: 21 May 2025

We want you to be completely satisfied with your purchase.

1. Returns Eligibility

You may return items within 7 days of receiving your order if:

  • The product is unused, unwashed, and in its original packaging

  • You have proof of purchase

2. How to Return

Contact us at info@globalindustries.co.za with your order number and reason for return. We will guide you through the process.

3. Refunds

Once we receive and inspect your returned item, we’ll issue a refund to your original payment method within 5–7 business days.

Shipping costs are non-refundable unless the item was defective or sent in error.

4. Exchanges

If you ordered the wrong size or product, we can arrange an exchange depending on stock availability.

5. Non-Returnable Items

For hygiene and safety reasons, worn footwear or custom-ordered items are not eligible for return.