1. Introduction
Global Tracking (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
2. Information We Collect
We may collect and process the following personal information:
2.1 Personal Details
- Full name and surname
- Identification number
2.2 Contact Information
- Email address
- Phone number
2.3 Emergency Contact Information
- Emergency contact name
- Emergency contact phone number
2.4 Address Information
- Delivery and/or billing address
2.5 Documents
- Signed debit order mandate
- Signed terms and conditions
- Any other documents submitted via our website
2.6 Technical Information
- IP address
- Browser type and device information
- Cookies and usage data
3. How We Use Your Information
We use your information to:
- Process and complete your order
- Set up and manage your tracking service
- Share necessary details with our third-party service provider
- Communicate with you regarding your application or service
- Comply with legal and regulatory requirements
- Improve our website and services
4. Sharing of Information
We may share your information with:
- Third-party service providers who manage tracking services and subscriptions
- Payment processors to securely handle transactions
- Service providers who assist with website functionality and communication
We only share information necessary for these purposes and ensure that all parties handle your data securely.
5. Data Security
We take appropriate technical and organisational measures to protect your personal information, including:
- Secure SSL encryption
- Restricted access to sensitive data
- Secure storage of uploaded documents
6. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfil the purposes outlined in this policy
- Comply with legal and regulatory obligations
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data (where applicable)
- Object to or restrict certain processing
To exercise these rights, please contact us using the details below.
8. Cookies
Our website may use cookies to enhance user experience and analyse website traffic. You can choose to disable cookies through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Email: info@globalindustries.co.za